InterMapper RemoteAccess

Network Monitoring - anytime, anywhere

Are you at your desk 24/7?

Of course not! Most network managers travel about – from one server room to another, across the office park and back, to remote offices in other cities, and, after a good day, they go home at night. Unfortunately, network problems don't wait until technicians are at their desk with network management applications and diagnostic tools within easy reach.

Extend your reach with InterMapper RemoteAccess™, an optional add-on that gives you and your staff access to maps, submaps, and configuration options from any connected location.

“InterMapper RemoteAccess lets me sleep at night. I know that if there's a problem, I'll hear about it. And if I'm worried, I can always check to see how my links are doing.”

Steven Puckett
CTO
American IP, LLC

“InterMapper RemoteAccess is much more effective than taking control of the computer remotely. We can have multiple users logged on to the InterMapper server through InterMapper RemoteAccess working on different maps at the same time.”

Greg Lundvall
Director of Technology
Albany County School District

Managers working from home, consultants who monitor client sites, and help desk personnel use InterMapper RemoteAccess to:

  • consult top-level and sub-maps from remote locations
  • diagnose network problems that have generated alerts
  • dispatch and track the work of field staff

Features

Real-time views and detailed device information

InterMapper RemoteAccess employs its own interface, rather than relying on a static browser. This enables dynamic data display – no need to refresh to see if your network's status has changed.

Complete InterMapper Access

No matter where you are, InterMapper RemoteAccess gives you real-time ability to:

  • View and create maps
  • Open reports and status windows
  • Drill-down to sub-maps
  • Configure InterMapper servers
  • Acknowledge alarms

Works through firewalls and across VPNs

A single port is all that's required to connect to your InterMapper server. SSL encryption is also available.

Secure Access

Username/password or network address authorization provides access on a map-by-map basis.

Technical Requirements

RemoteAccess requires a current version of InterMapper.