Real-Time Network Monitoring and Alerting
"InterMapper makes me look good. When there are network troubles, I can call my remote offices before they realize that there is even a problem."
Mark Maytum
Network Manager
Pompanoosuc Mills“It's critical to find and fix problems before bookings suffer. Last year our application handled $8 - $9 million in transactions. If the network isn't working, that money doesn't change hands. InterMapper helps us keep things working. It runs solid. We like that.”
Jonathan Baber
Director of Product Development
Integrated Business Systems (IBS)
Network failures stall communications and commerce; companies can't talk to partners, customers can't place orders, IT support staff can't service end-users. Network managers are in the hot seat – charged with keeping all parts of the system up and running, all the time.
InterMapper continuously monitors networks, alerting you to potential network problems and presenting diagnostic data on maps and reports.
- A strip chart depicts unexpectedly high bandwidth usage in New York. Suspecting a virus, the network team takes corrective action before the problem spreads westward toward Chicago and Los Angeles.
- A switch at a client site is coded orange on a map – its error rate has exceeded a set threshold. Technicians fix the switch before performance issues trigger support calls.
- High error rates on a wide area router link suggest a problem on a T1 line. Calling the telco — with the certain knowledge that there's a problem and where it is - leads to quick resolution.
With InterMapper, network managers see problems way ahead of their user community. Solid location and underlying diagnostic information greatly decreases time to fix.