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    <title>InterMapper News from Dartware</title>
    <link>http://dartware.com</link>
    <description>News of InterMapper and other Dartware software</description>
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    <copyright>Copyright 2006, Dartware, LLC.</copyright>
    <managingEditor>Rich.Brown@dartware.com</managingEditor>
    <webMaster>webmaster@dartware.com</webMaster>
    <pubDate>Fri, 08 Aug 2008 12:46:22 -0400</pubDate>
    <lastBuildDate>Fri, 08 Aug 2008 12:46:22 -0400</lastBuildDate>
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    <item>
      <title>InterMapper 5.0.3 Available</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>8 August 2008</i>&mdash;InterMapper 5.0.3 has been released. This official release is recommended to all customers, and is a free upgrade for those whose maintenance contract is current. It has a number of bug fixes:</p>

<ul>

<p><li> InterMapper can now send secure e-mail using SSL/TLS1; STARTTLS is now
<br />supported.</p>


<p><li> Outages log now uses 24-hour time rather than AM/PM notation to make it
<br />easier for log processors to process.</p>


<p><li> Host Resources probes can now display more than 255 characters in the
<br />reason portion of the Status Window.</p>


<p><li> Fixed an issue where InterMapper would crash on particular Linux systems
<br />(CLOCK_MONOTONIC not available) at times that were a multiple of 2.25 years
<br />since the Unix epoch.</p>


<p><li> Log setting for Web, Telnet, and Remote servers are once again remembered
<br />correctly.</p>
</ul>

<p>Read the <a href="http://dartware.com/network_monitoring_products/whatsnew.html#im503">What's New?</a> page for an overview of the release, or the <a href="http://dartware.com/go.php?to=intermapper.relnotes">Release Notes</a> for the full details of changes to this release.</p>

<p>You can download the current version from the <a href="http://dartware.com/files/">Download Page.</a></p>]]></description>
      <pubDate>Fri, 08 Aug 2008 12:46:17 -0400</pubDate>
    </item>
    <item>
      <title>Dartware is Moving!</title>
      <link>http://dartware.http://dartware.com/files/</link>
      <description><![CDATA[<p>Dartware will be moving office on the weekend of 25-27 July. We plan to be open for business as normal on Monday, 28 July.</p><p>Although we will be checking e-mail from time to time, we may not be as responsive as usual. Our telephone number will remain the same: 603-643-9600.</p><p>Our physical address will be:</p><p>Dartware, LLC<br />66 Benning Street, Suite 7<br />West Lebanon, NH 03784</p><p>We look forward to serving you from our new location.</p>]]></description>
      <pubDate>Fri, 25 Jul 2008 10:03:30 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper Crash on Linux Solved - 24 July 2008</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>24 July 2008</i>&mdash;InterMapper versions 4.6.4 through 5.0.2 have a bug that can affect customers running on a Linux system. The symptoms are that on 24 July 2008, InterMapper could become unresponsive or crash and not restart. This bug affects only certain Linux systems, and will not affect Windows or Macintosh installations.</p>

<p>The problem has to do with an error in computing the internal timer used to schedule operations. This problem could occur within a 12-hour window preceding 9:51am <i>local time</i> on 24 July 2008. At that time, the InterMapper server would lock up or crash. It could be safely restarted after 9:51am local time. If uncorrected, this bug would recur in 2.25 years. </p>

<p>The short-term workaround is to restart the InterMapper process after 9:51am local time on 24 July. Because the bug only affects an InterMapper installation that is running at that specific time, you will be able to continue operation afterwards. To restart the InterMapper server, use this command:</p>

<p>	/etc/init.d/intermapperd start</p>

<p>We have prepared a new beta version &mdash; InterMapper 5.0.3b3 &mdash; that addresses this bug. It is available from this URL. A final version will follow early next week.</p>

<p><a href="http://dartware.com/downloads/binaries/?release=beta">Download InterMapper 5.0.3b3</a></p>

<p>We apologize for the inconvenience that this error has caused.</p>]]></description>
      <pubDate>Thu, 24 Jul 2008 21:53:30 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper 5.0.2 Available</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>24 June 2008</i>&mdash;InterMapper 5.0.2 has been released. This official release is recommended to all customers, and is a free upgrade for those whose maintenance contract was valid on 19 May 2008. It has a number of bug fixes:</p>

<ul>

<p><li> It is now possible to disable IPv6 support within InterMapper server using a command-line argument (--no-ipv6) or a configuration file option (IPv6 false).</p>
<li> The --listen command-line argument is now honored in InterMapper server. It only supports IPv4 addresses and implicitly disables IPv6 support.</li>
<li> InterMapper now starts faster with large Chart Data folders.</li>
<li> IPv6 addresses are bracketed when passed to Helper Apps.</li>
<li> InterMapper Database: Greatly reduced processor and memory usage when an import is in progress.</li>
<li>Many other minor fixes.</li>
</ul>

<p>Read the <a href="http://dartware.com/network_monitoring_products/whatsnew.html#im502">What's New?</a> page for an overview of the release, or the <a href="http://dartware.com/go.php?to=intermapper.relnotes">Release Notes</a> for the full details of changes to this release.</p>

<p>You can download the current version from the <a href="http://dartware.com/files/">Download Page.</a></p>]]></description>
      <pubDate>Tue, 24 Jun 2008 14:58:28 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper 5.0.1 Available</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>28 May 2008</i>&mdash;InterMapper 5.0.1 has been released. This official release is recommended to all customers, and is a free upgrade for those whose maintenance contract was valid on 19 May 2008. It has a number of bug fixes:</p>

<ul>
<p><li> Bug Fixes:  Works with Gnome 2.22 desktop entries; Status and Ack filter buttons are preserved across map closing; Update to Xserve RAID probe when a RAID was 'degraded'; Fixes to SMTP probes and the SMTP notifier;</p>
</li>
<li>Many other minor fixes.</li>
</ul>

<p>Read the <a href="http://dartware.com/network_monitoring_products/whatsnew.html#im469">What's New?</a> page for an overview of the release, or the <a href="http://dartware.com/go.php?to=intermapper.relnotes">Release Notes</a> for the full details of changes to this release.</p>

<p>You can download the current version from the <a href="http://dartware.com/files/">Download Page.</a></p>]]></description>
      <pubDate>Wed, 28 May 2008 00:00:12 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper not vulnerable to US-CERT TA08-162A</title>
      <link>http://www.us-cert.gov/cas/techalerts/TA08-162A.html</link>
      <description><![CDATA[<p><i>16 June 2008</i>&mdash;In response to the US-CERT Advisory TA08-162A "SNMPv3 Authentication Bypass Vulnerability" that describes a vulnerability in net-snmp, Dartware has checked its InterMapper network monitoring software to see if it is vulnerable. </p>

<p>It is not. The SNMPv3 code within all versions of InterMapper checks the length of the authentication parameter before trusting it.</p><p>For more on this advisory, see:</p><p>  <a href="http://www.us-cert.gov/cas/techalerts/TA08-162A.html">http://www.us-cert.gov/cas/techalerts/TA08-162A.html</a></p>]]></description>
      <pubDate>Mon, 16 Jun 2008 14:39:53 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper 5.0 Ships</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>21 May 2008</i>&mdash;Dartware is pleased to announce the availability of InterMapper 5.0. This is a final, official version of the software, and is recommended for all customers. This release is a no-cost upgrade for everyone whose maintenance contract is currently in force.</p>

<p>InterMapper 5.0 brings a host of new features, including:</p>

<ol>
<li>IPv6 Support: InterMapper 5.0 tests devices that have IPv6 addresses, and
<br />supports IPv6 client connections. You can test devices with IPv6 addresses
<br />using Pings, TCP- and UDP-based probes, and IPv6-based DNS queries.</li>

<p> </p>

<li> InterMapper Database Technology Preview: InterMapper 5.0 can collect data
<br />from networked devices, inserting it into a SQL database. You can write your
<br />own SQL queries, based on various Crystal Reports and sample reports.
<br />Note: We have chosen to label the InterMapper Database as "technology
<br />preview" because it is stable, but not ready for production use. We have
<br />tested it enough to believe that the fundamentals all work. However, a great
<br />deal more testing is required before we can claim that it meets our
<br />standards for a final product, and there are a number of optimizations yet
<br />to be implemented.</li>

<p> </p>

<li>Enhanced Nagios Plug-in support: InterMapper has long supported
<br />command-line probes and has supplied a template specific to Nagios plugins.
<br />In Version 5.0, there is a new Nagios Plugin probe
<br />(Miscellaneous/Nagios/Nagios Plugin in the Set Probe... window) that
<br />displays the plugin's output string and makes chartable values for all the
<br />performance data ("perfdata").</li>

<p> </p>

<li>Folders in the Map List: You can now organize your maps into folders,
<br />reducing clutter for those who have lots of maps.</li>

<p> </p>

<li>Ack Filtering in List views: There are two new buttons (at the top right
<br />of the window) that hide or show devices that have been acknowledged. This
<br />will make it easier to spot new trouble areas.</li>

<p> </p>

<li>Server-wide find on DNS name, IP address, label or IMID: The "Find
<br />Devices..." menu item allows you to search either a map or the entire
<br />InterMapper Server for a given DNS name, IP address, label or IMID.
<br />Searching by IMID can be helpful for relating a device in InterMapper
<br />Database to a device on the map.</li>

<p> </p>

<li>Server Discovery Preference: InterMapper RemoteAccess now implements a
<br />preference allowing you to turn off server discovery, so that the only
<br />servers which appear in the Map List window are those servers you have added
<br />yourself.</li>
</ol>

<p>As always, thanks for your interest and enthusiasm for InterMapper.</p>

<p>The InterMapper Team</p>

<p>LINKS:</p>

<p><a href="http://dartware.com/downloads/binaries/index.html">Download</a></p>

<p><a href="http://dartware.com/downloads/binaries/intermapperrelnotes.html">Release Notes</a>
<br /> 
<br />
<a href="http://dartware.com/network_monitoring_products/whatsnew50.html">What's New</a></p>

<p><a href="http://download.dartware.com/IMUserGuide50/">User Guide</a>
<br /> 
<br />
<a href="http://download.dartware.com/IMDevGuide50/">Developer Guide</a></p>

<p><a href="http://dartware.com/support/tech_notes/im50/imdatabase.html">InterMapper Database Overview Tech Note</a></p>

<p><a href="http://dartware.com/support/tech_notes/im50/imdbspace.html">Disk Space Estimator for InterMapper Database</a></p>]]></description>
      <pubDate>Wed, 21 May 2008 23:19:06 -0400</pubDate>
    </item>
    <item>
      <title>Two New User Contributions</title>
      <link>http://dartware.com/support/users/probes.html</link>
      <description><![CDATA[<p><i>13 May 2008</i>&mdash;We received two new user contributions:</p>

<ul>
<p><li><b>Riverbed Steelhead Probe</b> 
<br />Andrey Gordon from Epic Systems sends a probe that monitors the CPU, temperature, optimization service status, and connection counts for Riverbed Steelhead appliances. <a href="http://dartware.com/support/users/probes.html#riverbed"><i>more...</i></a></p>
</li>

<p><li><b>Check SNMPTT Probe</b>
<br />Anthony Rodgers from the District of North Vancouver sends a command-line probe that uses SNMPTT (SNMP Trap Translator) to translate SNMP traps into human-readable messages. <a href="http://dartware.com/support/users/probes.html#checksnmptt"><i>more...</i></a></p>
</li>
</ul>]]></description>
      <pubDate>Tue, 13 May 2008 14:37:52 -0400</pubDate>
    </item>
    <item>
      <title>On-Demand Table Maker for SNMP Probes</title>
      <link>http://dartware.com/support/tech_notes/cprobes/tablemaker.html</link>
      <description><![CDATA[<p><i>29 April 2008</i>&mdash;InterMapper custom SNMP probes can have "on-demand" tables that show the current values reported in a SNMP table. </p>

<p>There is a new tool for creating these tables using values from a MIB. You can read more about the tool at the <a href="http://dartware.com/support/tech_notes/cprobes/tablemaker.html">On-Demand Table Maker</a> page.</p>]]></description>
      <pubDate>Tue, 29 Apr 2008 09:35:05 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper 4.6.9 Ships</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>18 March 2008</i>&mdash;InterMapper 4.6.9 has been released. This official release is recommended to all customers, and is a free upgrade for those whose maintenance contract was valid on 30 July 2007. It has a number of bug fixes:</p>

<ul>
<li> Bug Fixes: no failure importing a group with null users; fixed problem with shared polling; fixed error with ridiculously high (4.2 million seconds) response times; fixed error in Host Resources probe handling.</li>
</ul>

<p>Read the <a href="http://dartware.com/network_monitoring_products/whatsnew.html#im469">What's New?</a> page for an overview of the release, or the <a href="http://dartware.com/go.php?to=intermapper.relnotes">Release Notes</a> for the full details of changes to this release.</p>

<p>You can download the current version from the <a href="http://dartware.com/files/">Download Page.</a></p>]]></description>
      <pubDate>Tue, 18 Mar 2008 11:23:45 -0400</pubDate>
    </item>
    <item>
      <title>InterMapper 4.6.8 Ships</title>
      <link>http://dartware.com/files/</link>
      <description><![CDATA[<p><i>11 February 2008</i>&mdash;InterMapper 4.6.8 has been released. This official release is recommended to all customers, and is a free upgrade for those whose maintenance contract was valid on 30 July 2007. It has several useful features and a number of bug fixes:</p>

<ul>

<li>  Updates to interface display options; checks ifSpeed every poll cycle. </li>

<li> A number of bug fixes for: MS-CHAPv2 when using IAS or Radius; auto-login for map status probes; syslog notifiers.</li>

</ul>

<p>Read the <a href="http://dartware.com/network_monitoring_products/whatsnew.html#im468">What's New?</a> page for an overview of the release, or the <a href="http://dartware.com/go.php?to=intermapper.relnotes">Release Notes</a> for the full details of changes to this release.</p>

<p>You can download the current version from the <a href="http://dartware.com/files/">Download Page.</a></p>]]></description>
      <pubDate>Mon, 11 Feb 2008 11:14:52 -0500</pubDate>
    </item>
    <item>
      <title>New Probe: Dell PowerEdge Server using OpenManage</title>
      <link>http://dartware.com/support/users/probes.html#poweredge</link>
      <description><![CDATA[<p><i>25 January 2008</i>&mdash;Joe Vogt of Electronic Arts contributed a probe for Dell PowerEdge servers that works with any Dell server with OpenManage 4.0 and above installed. This is a comprehensive system state monitoring probe that polls and displays the overall System Status values for the Global System, Chassis, Power, Cooling, Voltage, Temperature and Storage subsystems. </p>

<p>This zip archive contains both the probe and three MIBs, all of which must be imported into InterMapper. <a href="http://dartware.com/support/users/probes.html#poweredge"><i>more...</i></a></p>]]></description>
      <pubDate>Fri, 25 Jan 2008 12:58:28 -0500</pubDate>
    </item>
    <item>
      <title>InterMapper Compatibility Note: MacOS X (Leopard)</title>
      <link>http://forums.dartware.com/viewtopic.php?t=69</link>
      <description><![CDATA[<p><i>19 December 2007</i>&mdash;Dartware certifies that InterMapper 4.6.5 is compatible with Leopard. There are two problems with earlier versions of InterMapper on Leopard: Time Machine and the Leopard firewall.</p>

<p><span style="font-weight: bold">Compatibility Note: Time Machine</span> 
<br />Within your InterMapper Settings folder, the InterMapper Logs, Chart Data, and Temporary folders contain large, frequently updated files that will quickly fill up your backup disk. Starting with InterMapper 4.6.5, these folders in your InterMapper Settings folder have been automatically marked as “off-limits” for Time Machine backups: </p>

<p>- InterMapper Logs
<br />- Chart Data 
<br />- Temporary</p>

<p>Do not rely on Time Machine to back up these folders on Leopard.</p>

<p>If you are running an earlier version (pre-4.6.5) of InterMapper on Leopard with Time Machine enabled, Dartware recommends that you manually exclude these three folders from Time Machine backups. Installing 4.6.5 fixes this automatically.</p>

<p><span style="font-weight: bold">Compatibility Note: Leopard Firewall </span>
<br />If the Leopard firewall is enabled, you must add exceptions for intermapperd and intermapperauthd. Without these exceptions in the Leopard firewall, intermapperd will be unable to check the status of devices using UDP or ICMP-based probes; instead, all devices will be reported as unreachable and therefore down.</p>

<p>Earlier versions of intermapperd (pre-4.6.5) are not compatible with the Leopard firewall. When added as a firewall exception, intermapperd will run once then cease to function.</p>

<p>Installing 4.6.5 installs a new binary, replacing a damaged one, but does not automatically add a firewall exception. You still have to add the exception manually. To do this, open the Security system preference and click on the Firewall tab. Click the “+” button to bring up the Open... dialog and type cmd-shift-G to show the “Go to the folder:” sheet. Type /usr/local/bin and press return. You should see the contents of the /usr/local/bin directory. Add both intermapperd and intermapperauthd from this directory to the list of firewall exceptions and set their status to “Allow incoming connections”.</p>

<p><span style="font-weight: bold">Background: Leopard’s Application Layer Firewall &amp; Ad-Hoc Code-Signing </span> 
<br />Leopard includes a new application layer firewall that controls access to the network based on the program that is running instead of arcane protocol numbers. The Leopard Firewall settings lets you specify individual programs as “exceptions” that can access the network.</p>

<p>For InterMapper to run on a Leopard system with the firewall enabled, two of its executable files must be added as exceptions to the firewall rules: intermapperd and intermapperauthd. Without these exceptions, InterMapper cannot monitor the network.</p>

<p>When you add an exception to the firewall, Leopard uses a program’s code-signature to authenticate it. If the program’s code was not signed by its developer, Leopard temporarily signs the program for you. This process is called ad-hoc code-signing, and it’s also used by other parts of the OS that need to identify programs with particular privileges (e.g. Parental Controls).</p>

<p>Unfortunately, the ad-hoc code-signing process on Leopard irretrievably damages the intermapperd binary. When it rewrites the executable to add the code signature, it chops off about 700 Kbytes from the original binary. From that point on, intermapperd will refuse to run.</p>

<p>A symptom of a damaged binary is that InterMapper will run fine when you first install it, but it won’t start up again if you try to restart it or simply reboot the computer. You may see a complaint in the system.log that says, “Executable has no resource section: /usr/ local/bin/intermapperd”. There is nothing you can do at this point except re-install InterMapper.</p>

<p>Starting with version 4.6.5, Dartware now signs the intermapperd binary. This fix prevents Leopard from applying an ad-hoc code signature and breaking intermapperd.</span><span class="gensmall"></span></p>]]></description>
      <pubDate>Wed, 19 Dec 2007 08:10:19 -0500</pubDate>
    </item>
    <item>
      <title>InterMapper Newsletter - November 2007</title>
      <link>http://dartware.com/support/newsletters/nov2007.html</link>
      <description><![CDATA[<p><i>November 30, 2007</i>&mdash;A new InterMapper Newsletter is available. The topics include:</p>

<ul>
<p><li> InterMapper Helps One Family Reduce its Carbon Footprint</p>
<p><li> InterMapper Database Enhancement</p>
<p><li> Hardware Survey</p>
<p><li> Training: Custom Probe Creation Class</p>
<p><li> Gallery of Map Screen Shots</p>
<p><li> New Knowledge Base: Tips for Using InterMapper</p>
</ul>

<p>You can read it at <a href="http://dartware.com/support/newsletters/nov2007.html">http://dartware.com/support/newsletters/nov2007.html</a></p>]]></description>
      <pubDate>Mon, 03 Dec 2007 11:11:27 -0500</pubDate>
    </item>
    <item>
      <title>Dartware and System &amp; Project at Interop Berlin - 6-8 November 2007</title>
      <link>http://dartware.com/about_us/pressroom/pressreleases/interop07.html</link>
      <description><![CDATA[<p><i>November 6-8, 2007</i>&mdash;Dartware and System & Project will be sharing a booth at INTEROP Berlin. </p>

<p>We will be sharing a booth with System & Project, a Dartware Enterprise Technology Partner and VAR, within the Cisco show area at INTEROP in Berlin on November 6th to 8th. We invite all to come and see us demonstrate the latest version of InterMapper. </p>


<p>You will find us in Hall 2.2, Stand A 164. If you haven't made arrangements yet, complimentary tickets are available for customers and people still evaluating the software.</p>]]></description>
      <pubDate>Fri, 26 Oct 2007 14:29:41 -0400</pubDate>
    </item>
    <item>
      <title>New Probes: MGE EPC 6000 UPS &amp; Cisco 4400</title>
      <link>http://dartware.com/support/users/probes.html</link>
      <description><![CDATA[<p><i>19 October 2007</i>&mdash;Andrey Gordon from Epic Systems sends probes for the Cisco 4400 Wireless LAN Controllers and for the MGE EPC 6000 Series UPS.</p>

<ul>
<li><b>Cisco 4400 LWAPP Controller Probe</b> This probe displays CPU utilization, total RAM, free RAM, the first three WLANs, and tables for Connected APs and Rougue APs. <a href="http://dartware.com/support/users/probes.html#cisco4400"><i>more...</i></a></li>
<p><li> <b> MGE EPC 6000 Series UPS Probe</b> This probe is a modification of Bill McHargue's MGE EXL5 UPS probe. It provides basic monitoring of an MGE EPC 6000 UPS with a UM-Link Ethernet interface, including phases B and C. <a href="http://dartware.com/support/users/probes.html#MGE6000"><i>more...</i></a></p>
</li>
<p></ul></p>]]></description>
      <pubDate>Fri, 19 Oct 2007 16:21:12 -0400</pubDate>
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