Reliable Network Monitoring

"I am in the National Guard in Iraq, but I use InterMapper all the time back at my regular job back home. We recently built a satellite internet service network with members of my unit so we could keep in touch with our families, and we were experiencing problems. I knew InterMapper could help. All of us here really appreciate being able to keep in touch with wives, children and girl friends and we thank everyone at Dartware for making it possible with InterMapper."
SSG Timothy A. Bishop
Michigan Army National Guard

"Networks are complicated. Having the ability to instantly tailor a network map to assist in solving a problem makes me feel good about myself. More than once, InterMapper's multicast stats have helped solve loading problems while using Mbone applications on our network.

San Diego Supercomputer Center operations has many visitors. Someone in every tour will notice InterMapper running and will want to know what those ants mean on the monitor. I'm always one click away from seeing realtime performance stats.

The entire SDSC networking environment is monitored with two Macintosh computers running InterMapper. Its e-mail and auto paging options give me confidence that I'm on top of any abnormal situation.

Biggest bang for the buck I have ever had."
Jay Dombrowski
San Diego Supercomputer Center

“The first time we called our ISP to tell them that they had trouble on one of their wide-area links, they were surprised. Today, when InterMapper shows that there's trouble, our ISP starts working on the problem right away."
Al Harding
Assistant to the Director ot Technology
Lancaster-Lebanon Schools

"Understanding the 'Big Picture' is the best way of troubleshooting networks, and that is precisely what InterMapper does."
Rich Gottlich
Network Manager
Schepens Eye Research Institute

"InterMapper is probably THE critical piece of software we use to watch our network (consisting of over 40,000 nodes). IMHO, we'd be SOL without it!"
Gary Rosenblum
Network Manager
New York University

"I LOVE YOUR PRODUCT! My coworkers (who use NT) are baffled at the amount of control I have with InterMapper. They've never seen the network mapped as clearly!"
Robert Maier
Operations, Network Engineer
Concentric ASP

"We have HP Openview running on a dual-processor Dell monitoring our seven building LANs. While it can do a lot, we find it difficult to configure and use. It's rather fussy. We use InterMapper running on an OS X Mac to monitor our WAN connections and for other network mapping chores. It's fast, has a very configurable display and it is very powerful. Most people in our building enjoy hearing the cheers and boos from InterMapper as a WAN node comes back up again or goes down as they walk by our operations door.

Right now our WAN is a coaxial Cable INET, and InterMapper allows us to keep the cable company on its toes. We email them outages logs, and now they don't bother questioning whether this was a "real" outage or not. InterMapper is a great program at a great price."
Gene Warfel
Director Data Services
Concord and Concord-Carlisle Schools

"InterMapper is working perfectly. Sometimes too well; I'm catching all kinds of things on my network. You guys are super!"
Tom N. Cesar
Vice President, Technical Services
Hawaii National Bank

"When I arrived at The Economist, the company had already bought tools like HP OpenView, CiscoWorks and Compaq Insight manager years before - none of them were working properly. It was decided to buy InterMapper as an interim measure until we could get around to spend enough effort to get the high-end systems working. I now doubt that this will ever be necessary."
Tor-Arne Gisvold
Group Technology Director
The Economist Group

"We have been using the InterMapper product for years and it has proved itself to be bullet-proof and invaluable. With the multiple coverage provided by the county office and my shop, most router, server and connectivity problems are known to the technical staff before the users can pick up the phone."
Gary Nance
Martinez Unified School District

"InterMapper just sits there, watches the network, and lets me know when things get goofy." Robert Keller
Chief Technologist
Ferndale School District

"We are a K12 school spread out all over the community. As you can imagine, without monitoring software to watch over all of the equipment on the WAN, my life was very interesting. Not so now. InterMapper has proven invaluable. I continue to find new ways to make the product useful.

Count me as a very satisfied customer."
David Altom
Duncan Public Schools

"Without InterMapper, I'm afraid that our long-line vendor would ride roughshod over us. With 60 frame relay lines, we're heavily dependent on reliable connections. We can tell immediately that a circuit has failed. When the frame relay vendor gets a call from us, they know there's a real problem and initiate the repair immediately. InterMapper is also a selling tool for me. When a customer asks why their network seems so slow, I can show them the link utilization right on the InterMapper map. They can see which lines are heavily loaded, and which need to be upgraded.

Most people don't need the full features of the expensive network management products. Furthermore, no one wants to learn a lot of SNMP just to monitor their network. InterMapper combines the best parts of those expensive packages with Macintosh ease of use. It has a visual display of your network, excellent layout capabilities, and beautiful logging. It will even notify you via e-mail or pager when something has gone wrong. I am so used to it that I couldn't work without it."
Frostie Sprout
Wyoming.Com

"We love it. We just switched to InterMapper on OSX and are very pleased. We depend on InterMapper to monitor just about everything, and it does the best job, hands down."
Alan McCarty
System Administrator
eCornell

"InterMapper is an EXCEPTIONAL product and I'm happy to say that I depend on it almost exclusively to help keep our network healthy."
Alex Bottinelli
Network/Web Manager
Jenks Public Schools

"I just identified errors on a Telco T-1 for a small school which does video conferencing via H.323. Their ISP had been working on the problem for 3 days now.

The school called me, I mapped the network in less than 5 minutes and found the problem. The telco is on site now fixing the problem with the T-1. (It just now came up) Total time for the fix was 1 hour and 45 minutes. InterMapper to the rescue!"
Mike Pennell
Executive Director
NewNet 66

"Let me start by saying that I love this program, and your tech support has been wonderful. I was using InterMapper, and found a few problems with our routers. When I reported this to our parent company's North American WAN specialist, he claimed it was "that software" causing the problems.

Well I insisted he look into it, and guess what. Sprint found out the routers were being polled by our German parent companies HQ! After the sweet apology he asked how I could see all the sites and monitor CPU utilization, because "HP OpenView can tell bandwidth but I can not find a way to see CPU utilization.

That's when I said "Use IE and go to my IP address so you can see the chart with the problems." After a quick look, he asked if it would be OK to go to the head of IT North America and let him see how nice a tool this is. Of course I gave him my blessing. ;-)"
Nick Alex
IT Manager
Henkel Adhesives